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To solve problems during challenging times, embrace imperfection

TIER 4   Sat, 27 Sep 2025 16:39:00 +0000

6 key steps ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   
  
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|  | Brought to you by Alex Panas, global leader of industries, & Axel Karlsson, global leader of functional practices and growth platforms  
  
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|  |  | September 2025  
  
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|  | To celebrate the 60th birthday of _McKinsey Quarterly_ , the _McKinsey Classics_ newsletter is dedicating a full year to enduring _Quarterly_ articles that were ahead of their time. Also, check out our final special-themed birthday issue of the _Quarterly_, which explores our future on the planet, available now.  
  
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## **Six problem-solving mindsets for very uncertain times**  
  
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|  | If you’ve ever talked with a four-year-old before, you’ve likely picked up on one common trait that most young kids possess: They ask questions, and lots of them. But before you brush this off as merely a minor (if at times adorable) nuisance, the authors of this _McKinsey Quarterly_ classic would challenge you to channel your inner four-year-old the next time you encounter a problem at work. Why? Because when faced with uncertainty, being curious about a wide range of solutions can help you arrive at a better one—and help avoid the behavioral biases that can hinder creative problem-solving.  
  
That’s one of six mutually reinforcing problem-solving mindsets that the authors argue are crucial for uncertain times. The other five are equally paramount: Be an _imperfectionist_ , with a high tolerance for ambiguity; have a _“dragonfly eye”_ view of the world to see through multiple lenses; pursue _occurrent behavior_ and experiment relentlessly; tap into the _collective intelligence_ , acknowledging that the smartest people might not be in the room; and practice _“show and tell,”_ because storytelling begets action.   
  
Needing to solve a problem doesn’t have to _be_ a problem. To learn more about how to cultivate the mindsets of the best problem solvers, read our _Quarterly_ classic “Six problem-solving mindsets for very uncertain times.”  
  
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